Adverse weather

Poor weather conditions across the UK can cause last-minute delays. We encourage passengers to check the status of their flight with their airline before travelling to the airport.

Live flight departures
Changes to public transport over the New Year period

Over the festive period there will be a number of changes to public transport services running to and from Heathrow.

Passengers should plan their journeys before travelling, and allow for additional time where necessary as trains that are running will be much busier than normal.

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ID Centre

ID Centre

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HMRC Employment History as An Alternative to Referencing

Authorised Signatories should visit our Documents Section to learn more about using HMRC employment history as an alternative to the standard approach for referencing.

Documents Section

ID Pass Holder Responsibilities
Security is everyone's responsibility

Holding any type of Airport ID is a privilege.

It is important that all permanent and temporary pass holders are made aware of their personal responsibilities regarding the proper use of an Airport ID Pass and the conditions upon which the pass has been issued.

Please watch our video to help familiarise yourself with some of the key responsibilities of a pass holder.

ID Pass Holder Responsibilities

Authorised Signatories

Download a comprehensive guide for Authorised Signatories

Location and contact details
Location and contact

Contact information, service timings and getting here.

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Frequently Asked Questions
Frequent questions

Find answers to frequently asked questions

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